Understanding the shipping terms associated with your purchases is essential for a smooth transaction experience. Below are the key shipping terms that customers should be aware of:
- Processing Time: Orders are typically processed within 1-3 business days. This includes order verification, tailoring, quality checks, and packaging.
- Shipping Methods: Various shipping options are available, including standard, expedited, and overnight shipping. The method selected will affect delivery times and costs.
- Delivery Times: Delivery times vary based on the shipping method chosen. Standard shipping usually takes 5-7 business days, while expedited options may reduce this to 2-3 business days.
- Shipping Costs: Shipping costs are calculated at checkout based on the selected shipping method, destination, and weight of the items. Customers can view the total shipping cost before finalizing their order.
- International Shipping: International shipping is available to select countries. Additional customs fees and import taxes may apply, which are the responsibility of the customer.
- Order Tracking: Once an order has shipped, customers will receive a tracking number via email. This allows for real-time tracking of the shipment's status.
- Shipping Restrictions: Certain items may have shipping restrictions based on size, weight, or destination. Customers are advised to check product details for any specific shipping limitations.
- Lost or Damaged Items: In the event of a lost or damaged shipment, customers should contact customer service within 14 days of the expected delivery date for assistance.
By familiarizing yourself with these shipping terms, you can ensure a more informed and efficient shopping experience. For any further questions or clarifications, please reach out to our customer service team.